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Wi-Fi

Our Solution is a complete OSS/BSS & NMS which allows Service Providers to quickly roll out their services and its easy to use interface helps end users to connect and avail the service without hassle .

Radius

Our proprietary Radius is one of the most important components of IconWifi Platform. It provides Service Providers a flexible underlying access control infrastructure that gives enterprise level performance and scalability. It can easily integrate with any NAS and BRAS technology tools from different vendors.

  • AAA
  • Bandwidth Management
  • Mrtg Graph
  • User Syslogs
  • Mikrotik Live Logs

Captive Portals

Our solution provides a wide range of options for designing branded captive portals (splash pages) as per the requirements. It also provides web templates to design a fully functional captive portal without having to do any programming.

  • Create branch, zone , SSID and location wise captive portals.
  • Support Multi Template
  • Mobile friendly adaptive design
  • Ad Inserts
    -Top and Bottom Banner
    -Insert Videos
    -Insert Promotional Offers
  • Bandwidth Management on the basis of Days & Time

Authentication

Providing easy and fast access to Wi-Fi users is the key requirement of any Service Provider. One of the popular ways includes sending OTP that is |
one-time password directly to the registration Mobile numbers through a text message which is supported by our solution.

  • Direct Login + Registration with OTP
  • Direct Login with OTP
  • Voucher Login + Mobile OTP Page
  • Voucher Login Page
  • Direct Login & Registration

CRM

The CRM module is a bundle of features which helps Service Provider organise their customer information in an efficient way and access it across departments and resellers in a secure way. It provides a 360-Degree view of a customer activity and complete lifecycle of a subscriber.

  • Customer Management
  • Franchisee Management
  • Communications Management
  • Live Customer Monitoring
  • Complaints Management
    -Trouble Ticket Management
    -SLA's & Escalation Matrix
    -Notification Rules

Voucher

IconWifi Billing Module has an inbuilt Voucher Management System that generates vouchers for recharges and tops ups.

  • Multiple Denomination Voucher Generation
  • Set Expiry Date
  • Assign Vouchers to Franchise
  • Export/ Import Vouchers in xls and csv format

Billing

IconWifi support both PrePaid and Post billing. This can be for retail as well as Enterprise Customers .

  • Plan & Packages based on geography & franchise
  • Supports Package Types : Base Plan , Fall Back Plan , Add On Plan
  • Supports Data Type : FUP , Unlimited
  • Dynamic Rate Management
  • Customizable Invoice Template
  • Tax Calculations
  • Support Multiple Payment Gateways

Monitoring

Instant detection and auto alerting the concerned team for downtime of a device in the network is very crucial to provide top class service.

  • NAS , POP , Switch Monitoring
  • Mass Outage Monitoring
  • LIVE Logs
  • Device Performance Graphs

Marketing & Advertisements

Our monetization module helps Service Providers monetize their network by carrying on various marketing and advertising initiatives .

  • WiFi Advertisement
  • Proximity marketing
  • User trends & behaviour
  • Email Promotions / Campaigns
  • Push ads/Coupons using SMS
  • Survey Based Access

Reports & Dashboards

This module of IconWifi enables Service Providers with actionable reports and dashboards using which decision makers within the organisation can track key business metrics , see longtime trends and view business health across departments

  • User Reports
  • Complaint Reports
  • Voucher Reports
  • Revenue Reports

Know More About Us !!

Know More About Us !!