Our proprietary Radius is one of the most important components of ICONRadius Platform. It provides Service Providers a flexible underlying access control infrastructure that gives enterprise level performance and scalability. It can easily integrate with any NAS and BRAS technology tools from different vendors.
The CRM module is a bundle of features which helps Service Provider organise their customer information
in an efficient way and access it across departments and resellers in a secure way.
IconRadius- Billing Management Module supports Convergent Billing which can generate Invoices for services like
Broadband, IP TV, Digital TV, Voice Telephony and any other VAS Services.
Our Complaints Management module improves operational efficiency and boosts customer
satisfaction. It enables to
quickly and accurately respond to customer service requests and complaints.
Our advanced capabilities saves your sales team time by removing the manual processes and automating the workflow , thereby allowing them to focus on the core objective which is SALES.
Iconradius provides mobility to different teams and customers
through Mobile Apps which is provided on
Android & iOS platforms.
This module of IconRadius enables Service Providers with actionable reports and dashboards using which decision makers within the organisation can track key business metrics, see longtime trends and view business health across departments
Inventory Management module is the focal point of our application which helps Service Providers facilitate or re-ordering, manage stocks effectively according to demand and prevents wastage. Complete tracking from acquisition of goods and deployment can be achieved using this system.
IconRadius platform can be seamlessly integrated with any 3rd Party Solution for Convergent Billing.