telecom-broadband-billing-software

Manage & Expand Your
Broadband Business

A complete end to end OSS/BSS Solution Platform which helps ISP and Telecom Operator run their Broadband business

telecom-broadband-billing-software telecom-broadband-billing-software

Offerings & Features

Radius & AAA Server

Our propietry Radius & AAA Server is one of the most important components of IconRadius platform. It provides service providers a flexible underlying access control infrastructure that gives enterprise level performance and scalability. It can easily integrate with any NAS and BRAS technology tools from different vendors.

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CRM

The CRM module is a bundle of features which helps service provider organise their customer information in an efficient way and access it across departments and resellers in a secure way.

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Billing Management

Billing Management Module supports Convergent Billing which can generate invoices for services like broadband , IP TV , Digital TV, Voice Telephony and any other VAS services.

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Complain Management

Our Complain Management module improves operational efficiency and boosts customer satisfaction. It enables to quicklyand accurately respond to customer service requests and complients.

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TR 069

IconRadius can work with any device that supports the TR-069 protocol. It helps remotely manage solutions with advanced device provisioning capabilities.

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Sales & Lead Management

Our advanced capabilities saves your saes team time by removing the manual processes and automating the workflow, there by allowing them to focus on the core objective which is Sales.

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Business Analytics
Reports Bulider

This module of IconRadius enables Service Providers with actionable reports and dashboards using which decision makers within the organaisation can track key business metrics, see longtime trends and view business health across departments.

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Inventory Management

Inventory Management module is the focal point of our application which helps Service Providers facilitate or re-ordering, manage stocks effectively acording to demand and prevents wastage. Complete tracking from acquistion of goods and deployement can be achieved using this system.

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Integrations

IconRadius platform can be seamlessly integrated with any 3rd Party Solution for Convergent Billing.

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Mobile Applications

Iconradius provides mobility to different teams and customer through Mobile Apps which is provided on android &iOS platforms.

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Benefits of IconRadius

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For Employees
  • Ease in navigation , easy and faster searches reduces response time by 75%
  • 360- Degree customer view enables to the point conversation with the customer
  • Reduced paperwork , enhances efficiency
  • Allows Sales team to close the deal faster through e-KYC, e-CAF & in built approval system from the mobile app
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For Operation Managers
  • Automated work allocation &ease in monitoring.
  • Dashboard & Reporting made easy department wise
  • Customizable & well defined workflow , alerts & notifications.
  • Enables focus on customer satisfaction , improve quality of service & retention
  • Reduced Lead to Customer Activation time
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For IT
  • 24x7 Support
  • On Premise , Cloud & Hybrid Deployment model
  • In-house IT staff not required to maintain software systems
  • One Stop Solution for all services with ability to integrate with 3rd party through API’s
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For Management
  • Reduced Software & Infrastructure Costs. No Enterprise OS or Database License required.
  • Intelligent Business Data in graphs and reports for informed decision making.
  • Single View for all Operations & revenue streams.
  • Peace of mind due to system’s stability and ability to scale on demand

Add-on Solutions

service

It’s a Contact Center Solution which helps providers streamline their inbound & outbound calls. It has inbuilt Reports, Dashboard and Schedulers.

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service

IconACS is a remote management system to manages the devices in your network supporting TR069. Auto configuration, Firmware Upgrades and remote diagnostics are some of its major features.

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Our Integrations

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