IconWave with its Integrated Service Delivery Platform caters to the varied needs of SMART CITY to plan and manage the internet connectivity across different user segments. It provides a highly scalable and secure cloud based platform which can easily integrate with any Network System and Technology .
Built in customer care module for handling all of the interactions with all users types: registration, trouble ticketing, automated debt collection procedures and more.
Provisioning the Termination Point's (TP) service activation and deactivation to the Smart City Wi-Fi & Fiber network users (i.e. in case of non-payments)
Customizable order management and a set of interfaces for orchestrating the fulfilment parties, e.g. work force management.
Built in real-time mediation for capturing the actual traffic consumption per TP for billing purposes and usage statistical analysis.
Configurable product offerings interface with flexible rating schemes for Broadband and other add-on services.
Advanced analytical reports for better operational visibility, management and future planning.