wifi-hotspot-management-software

Carrier-Grade
Wi-Fi Management System

Icon WiFi allows users to Provision , Troubleshoot , Configure ,Monitor & Maintain WiFi Networks

wifi-hotspot-management-software

Offerings & Features

Radius

It provides Service Providers a flexible underlying access control infrastructure that gives enterprise level performance and scalability. It can easily integrate with any NAS and BRAS technology tools from different vendors.

FEATURES LIST
  • 802.16d & 802.16e Compatible
  • Integration with NAS & BRAS
  • Syslog Management
  • PAP/CHAP/EAP-TLS, EAP-TTLS support
  • Offers inbuilt Database
  • Web Based Login
  • Based on username and password
  • Interoperability
  • Based on MAC and IP address
  • Re-Authorization Functionality
  • MAC Based Auto Login
  • Allows defining of Packages and Plans.
  • Burst Mode Management
  • Package Dynamic Rates
  • Manage and Control User Upload and Download Speed
  • Bandwidth Management on the basis of Days & Time

Captive Portal

This module provides a wide range of options for designing branded captive portals (splash pages) as per the requirements. It also provides web templates to design a fully functional captive portal without having to do any programming.

FEATURES LIST

1

Create branch, zone , SSID and location wise captive portals

2

Support Multi Template

3

Splash Page Editor

4

Mobile friendly adaptive design

5

Ad Inserts
  • Top and Bottom Banner
  • Insert Videos
  • Insert Promotional Offers

Authentication

Providing easy and fast access to Wi-Fi users is the key requirement of any service provider. One of the popular ways includes sending OTP that is one-time password directly to the registration Mobile Numbers through a text message which is supported by our solution.

FEATURES LIST

1

Direct Login + Registration with OTP

2

Direct Login with OTP

3

Voucher Login + Mobile OTP Page

4

Voucher Login Page

5

Direct Login & Registration

Customer Management

The CRM module is a bundle of features which helps Service Provider organise their customer information in an efficient way and access it across departments and resellers in a secure way. It provides a 360-Degree view of a customer activity and complete lifecycle of a subscriber.

FEATURES LIST
  • Name , Mobile , Email , Address
  • KYC ( Wherever applicable )
  • Recharges
  • Complaints
  • Usage
  • Devices /MAC ID’s etc
  • Open , In Progress , Closed Lead
  • Hourly Based Plan
  • Plans based on Days
  • FUP Based Plans
  • Roaming Plans
  • Create, Activate, Suspend, Renew Users
  • Data Usage, Session History & mrtg .

Billing & Voucher Management

IconWifi support both PrePaid and Post billing. This can be for retail as well as Enterprise Customers. IconWifi Billing Module has an inbuilt Voucher Management System that generates vouchers for recharges and tops ups.

Franchisee Management

Our Multi Level Franchisee Management enables operators to give a separate interface to their franchisees to run their business operations with ease, at the same time providing operator full control to monitor

Communication Management

Communication Management module helps the operator to control interaction with the customers, delivery teams and franchisees. It helps operators design personalized customer messages and apply business rules to messaging context, delivering communication through digital channels.

FEATURES LIST

1

Integrated SMS & Email

2

Single View for Call Centre Employees

3

Promotions & Offers through Email & SMS Mobile App for Subscribers

4

Auto trigger of email /sms at different events - New Registration / Renewal / Expiry etc.

Network Monitoring

Instant detection and auto alerting the concerned team for downtime of a device in the network is very crucial to provide top class service.

FEATURES LIST

1

NAS , POP , Switch Monitoring

2

Mass Outage Monitoring

3

LIVE Logs

4

Easy to understand Device Performance Graphs

5

SMS & Email Alerts on Downtime

Reports & Dashboards

IconWifi provides exhaustive Reports and Dashboards for business users and can be generated, anytime from anywhere based on the access rights provided to the user. Graphical view of various business scenarios helps the management team take informed decisions

FEATURES LIST

1

Overall Revenue Analytics

2

Branch Wise / Region Wise Collection

3

User Wise Renewal Collection

4

Outstanding Payment Collection

5

New Connection Vs Disconnections Analytics

6

Geography Based Usage Analytics

7

Franchisee Based Collections vs New Connections

Advertising & Marketing

This Module will help service providers to monitize their hotspots. They can also monitor the effectiveness of respective campaigns.

FEATURES LIST

1

Advertiser Management

2

Campaign Management

3

Banner Management

4

Click Management

5

Video Management

Add-on Solutions

service

It’s a Contact Center Solution which helps providers streamline their inbound & outbound calls. It has inbuilt Reports, Dashboard and Schedulers.

Know More
service

IconACS is a remote management system to manages the devices in your network supporting TR069. Auto configuration, Firmware Upgrades and remote diagnostics are some of its major features.

Know More

Our Integrations

tp-link
ruckus
d-link
redwin
redwin
netgear
cambium
ubiquiti-networks
linksys
microtik
cisco
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