Simplifying the Complexity

IconWave brings together WiFi, Fiber, CRM, TR-069 and AI-driven insights — powering the digital backbone of ISPs

Radius & CRM Wifi Fiber Mgmt. TR-069 AI Call Center

IconRadius

A Comprehensive ISP
Management Suite

Streamline your ISP operations with our comprehensive billing software. Automate billing, manage customers and boost revenue with industry-leading ISP management tools.

Scalable Radius System (AAA)
Automated ISP billing and invoice generation
Real-time customer management and support
Advanced Network Monitoring & Analytics (NMS)

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Impact we bring

Automates Processes & Enhances Outcomes

Makes your Life Easier in Managing Your Overall Internet Business

Process Automation

Streamlines operations, reduces manual tasks, enhances efficiency and improves customer experience.

Customer Engagement

Provides a comprehensive view, improves service quality, boosts personalization and strengthens customer connections.

Service Management

Facilitates the efficient deployment, monitoring, and maintenance of internet services.

Billing & Revenue

Optimizes billing & invoicing, revenue collection and financial forecasting ensuring profitability and financial stability.

Sales Management

Streamlines the sales process, tracking leads, opportunities and customer interactions to enhance sales efficiency and growth.

Mobility

Supports mobile access, simplifies tasks, enhances productivity and improves service.

Industry Verticals

Verticals we
cater to

ISP's

Streamline ISP operations with advanced analytics, real-time monitoring and efficient service management.

Wi-Fi Providers

Optimizes Wi-Fi operations, streamline management and enhance customer experience efficiently.

SD WAN Providers

Offers a comprehensive solution for managing business operations, handling multiple vendors, complaints and billing.

mvno’s

Facilitates MVNO service launches with streamlined management and operations.

ISP's

Streamline ISP operations with advanced analytics, real-time monitoring and efficient service management.

Wi-Fi Providers

Optimizes Wi-Fi operations, streamline management and enhance customer experience efficiently.

SD WAN Providers

Offers a comprehensive solution for managing business operations, handling multiple vendors, complaints and billing.

mvno’s

Facilitates MVNO service launches with streamlined management and operations.

Our Mobile Apps

The all in one mobile application you've been looking for

With IconRadius, you can do :Field Workforce AppCustomer Mobile App

Empower Your Field Workforce To Act from Anywhere , Anytime

Sales on the Go

Streamlined lead to sales process.

On Field Support

Real-time ticket assignment & updates .

Empower Your Resellers

Manage resellers, track sales, commissions.

View Customer Details

Control and optimize vendor payments with an integrated payables solution.

Be Available to your Customers 24x7. Use our White Labelled Mobile Apps

Account Management

Submit issue tickets, track progress & instantly connect with technical support.

Support Access

Quickly request support and troubleshoot issues.

Real Time Notifications

Receive timely updates and service alerts.

Online Payments

Online payments against your bills made easy with few clicks.

OUR BLOG

Insights That Power ISP Growth

Explore expert insights, industry trends, and operational strategies to help ISPs innovate, automate, and deliver better.

FEATURED

Streamline ISP Operations with Device Management Based on TR-069 & ACS

The Connectivity Upgrade: Why Every Modern ISP Needs a Customer Mobile App

Today, that is no longer enough. We live in an "on-demand" world. Customers order food, book taxis, and manage their banking with a single tap on their phones. They now expect the same level of control and speed from their internet provider.

Staff Mobile App: The Operational Game-Changer for ISPs

What Defines an ISP Staff Mobile App? An ISP staff mobile app is a specialized application designed to be the central hub for daily operations and communication. It provides employees—both in the office and the field, with real-time access to essential information, work assignments, status updates, and reporting tools directly on their smartphones via an employee mobile app dashboard.

How Does RBAC in ISPs Help Managers?

This is where Role-Based Access Control(RBAC) for ISPs comes in. RBAC allows managers to assign permissions based on user roles, ensuring employees, technicians, and franchise partners only access the data and systems necessary for their responsibilities. Platforms like IconRadius offer this RBAC feature built-in, simplifying management while enhancing security and operational efficiency.

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Solutions Deployed

Country's Presence

of Product Experience

End Subscribers

Your Entire IPTV Business. Seamlessly Connected.

Bring subscriber management, service controls and real-time insights together in one intelligent platform—built to simplify operations and accelerate growth.

Events & Seminars